The Management of LUIS APARICIO, S.L. defines its Quality Policy as an integral part of the strategic lines of the company and undertakes to comply with, disseminate and ensure compliance by all staff. The defined Policies are translated into concrete and quantifiable objectives specifically dealt with in accordance with what is described in this Manual. As a way of expressing its commitment to quality, the LUIS APARICIO, S.L. QMS is based on the standard UNE EN ISO 9001:2015 "Quality Management Systems - Requirements". To confirm that the requirements of this standard are met and voluntarily submit their Quality Management System to the certification scheme of an Accredited Certification Body. The Quality Policy of LUIS APARICIO, S.L. includes all the actions that are integrated in its QMS, being defined as follows:
- We commit ourselves to carry out this service in accordance with the requirements defined by the competent administrations and to adapt to the needs of our interested parties in order to offer them a service in accordance with their perspectives.
- We also commit ourselves to comply with the legal and regulatory requirements in force and to continuously improve the effectiveness of our quality management system.
- We develop activities in line with the needs of our stakeholders, taking into account the perspectives of our company.
- We ensure that activities are perceived as reliable, effective and efficient by all stakeholders.
- We allocate the necessary time and resources, taking into account the need to inform and train stakeholders and internal people on strategic issues.
- We undertake to implementing an environmental policy based on waste reduction, resource reuse, recycling and sustainable consumption.
- To this end, we aim to provide our customers with a complete and agile service, as a basis for their satisfaction, and to be strict in adapting our activity to the regulations that apply to us.
This statement serves as a reference framework for establishing and reviewing specific and quantifiable objectives, communicated to the organisation and dealt with specifically in accordance with what is described in this policy.