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General sales conditions

These General Conditions of Sale ("GCS") shall apply to all sales and supplies, as well as to offers and orders relating thereto, which the company LUIS APARICIO, S.L.. (hereinafter the "Company") carries out for other companies or individuals (hereinafter the "Customer").

The present GCS shall be understood to be fully accepted by the Customers by the mere fact of placing an order or accepting an offer.

III. The acceptance of any other general conditions suggested by the client shall require, on the part of the Company, express written consent.

2. Offers and orders

The company's offers may be subject to variations as long as the order placed by the customer, based on an offer, is not confirmed in writing by the company. II. The order can be confirmed via order, for scheduled deliveries, or via delivery note for immediate shipments. In both cases the company would confirm in writing by mail or fax or by physical delivery of delivery note with the goods.

In case of needing compliance with any regulations, the customer should provide in writing, with the request for offer or with the order, the following documentation:

- Final application of the requested Products

- Regulations / Standards to be respected

- Specifications or technical features of the Products, including technical drawings

The company will check whether the products offered can comply with the regulations and inform in writing.

In case that the above information is not disclosed, or inaccurate information is provided, Luis Aparicio S.L. will not be liable for future claims.

III. The company does not guarantee the fulfillment of the conditions, terms and prices of the orders made via telephone and recommends to make them if possible in writing.

IV. The minimum amount per item will always be 5.00 EUR and the minimum amount per order will be 20.00 EUR unless otherwise agreed between company and customer. For orders outside the EU, the minimum amount per order is EUR 100.00.

V. For products considered as "special production", the company may require the customer to pay all or part of the order in advance, even if the customer has payment credit.

VI: Orders that include a penalty will not be accepted.


I. Unless expressly agreed, the prices will always be in EURO, without taxes, which means that the appropriate taxes will be added to them.

II. In the case of freight paid shipments, and unless expressly agreed, the prices shall not include the cost of transport. This cost would be expressly reflected in offers, orders, delivery notes and invoices.

III. In transactions in currencies other than the EURO, any possible variation in the exchange rate will be for the account of the customer.

Unless expressly indicated, the prices include the packaging of the material.

4. Order cancellations

I. Cancellations of orders will not be accepted without the express authorization of the company.

II. Orders for goods considered "special manufacturing" may only be cancelled after payment of a penalty determined by the company depending on the cost, plus cancellation charges.

5. Material returns

I. Returns of material will not be accepted unless expressly authorized by the company.

II. Materials returned after authorization must be in perfect condition and in their original packaging except returns for defective or incorrect material. They will not be credited until they have been received and their condition checked in the company's warehouses.

If the reason for the return is caused by an error which is applicable to the company, the company shall assume the costs of return and replacement of the material, if applicable.

Should this not be possible, the company shall pay the customer the amount of the order if it has already been paid or shall proceed to make a payment invoice at the time of return.

6. Goods Delivery

I. The start of the delivery period will take place from the moment the order is confirmed by the company, provided that the customer has provided the necessary documentation.

customer shall be deemed to have granted a grace period of one week after the initial period indicated in the order confirmation.

II. In cases of force majeure or unpredictable event such as natural disasters, inclement weather, strikes and lock-outs, lack of raw materials, which are not attributable to the company, the company may extend the periods between or in the event that these cases are not temporary withdrawal from the contract.

III. Failure by the customer to pay for previous orders may lead to delays in the delivery of goods or even the rejection of the contract.

7. Complaints about the goods / Warranty for hidden defects

I. Complaints regarding the condition of the packaging at the time of receipt must be recorded in writing on the delivery note or notified by e-mail to within two working days after reception together with graphic evidence of deterioration. In freight shipments, the company would not be responsible for any damage caused by the carrier hired by the customer.

II. Complaints regarding the number, identification and references of the goods, as well as other visible or apparent effects must be notified to the company in writing as soon as possible and no later than ten days after receipt of the goods.

III. The company gives a one-year guarantee against any hidden effects of the goods from the date of delivery. This guarantee refers exclusively to the hidden effects of an original nature, excluding defects caused by external agents or those caused by improper use, installation, maintenance or treatment.

In the event of a discrepancy between the company and the client, a third party external to both parties would be contracted, with the necessary means to determine the cause or not of the defect.

8. Information contained in websites and catalogues

I. The company shall make every effort to ensure that the information contained on the website and the catalogues relating to the products supplied are as reliable as possible, although unless otherwise agreed, such information will have an approximate and indicative value, as no guarantee is conferred on them.



I. Unless otherwise agreed, the first two orders should be paid by bank transfer at the time the order is placed, after sending the corresponding proforma invoice company.

II. For subsequent orders, credit may be opened provided that one calendar year has not elapsed from the date of the first order. In no case may the credit exceed 60 days after the delivery date. If the amount of the order exceeds 1.000,00 EUR the opening of credit would be subject to the result of the credit opinion according to the commercial report requested from Informa D&B.

III. Any delay in payment of more than 30 days would result in the temporary suspension of the customer's credit until the outstanding amount has been paid. The accumulation of two payment delays of more than 30 days would result in the suspension of the credit for at least two years.


I. Payment by advance transfer when placing the order. Once the order has been received, the company will proceed to send the corresponding proforma invoice.

10. Domain reservation

The company reserves the right to ownership of the goods delivered until the customer has fully paid for them.

11. Protection of personal data

In compliance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data, we inform our customers that any personal data provided with ACTIVE CONSENT will be included in an automated file with a legal basis of personal data, created and maintained under the responsibility of LUIS APARICIO, S.L. with CIF B08903270. The purpose of this file is to provide the requested service and carry out the administrative, accounting and fiscal management of it and, with the prior consent of the user at registration, send commercial offers on products and services that may be of interest to our customers.

LUIS APARICIO, S.L. guarantees the security and confidentiality of the data provided. In this way, it undertakes to comply with its obligation of confidentiality of personal data and its duty to keep them and take all necessary measures to prevent alteration, loss, treatment or unauthorized use. Therefore, all information about our customers will not be used for commercial purposes or transferred to third parties. Customers of LUIS APARICIO, S.L. may at any time exercise their rights of access, rectification, cancellation, portability or opposition by sending an e-mail to or by writing to LUIS APARICIO, S.L. c/Via Trajana, 50-56 nave 22 08020 BARCELONA

12. Applicable law and jurisdiction

I. The contractual relationship shall be governed by the Spanish Law.

II. The competent jurisdiction will be that of the judges of Barcelona (Spain), although the company may sue the client in the courts of the client's domicile.